Shipping policy

At UpliftingToSuccess Store, we aim to deliver your orders quickly and safely. Please read our shipping policy carefully to understand how we process and deliver your purchases.

1. Processing Time

  • All orders are processed within 2–4 business days (excluding weekends and holidays).

  • Once your order has been processed, you will receive a confirmation email with your tracking details.

  • During peak seasons, holidays, or high-demand periods, processing times may take slightly longer.

2. Shipping Rates & Delivery Estimates

  • Shipping costs are calculated at checkout based on your location and the weight/size of your order.

  • Estimated delivery times:

    • Domestic Shipping (USA): 5–10 business days

    • International Shipping: 7–20 business days (varies by country)

  • Please note that delivery times are estimates and may be affected by customs delays, weather, or other factors beyond our control.

3. Order Tracking

  • Once your order is shipped, you will receive an email with a tracking number.

  • You can use this tracking number to monitor the progress of your shipment until it arrives.

4. International Shipping

  • We ship worldwide. However, some countries may have restrictions on certain products.

  • International shipments may be subject to customs fees, import duties, and taxes, which are the responsibility of the customer.

  • Customs processing times can vary, which may affect delivery timelines.

5. Shipping Address

  • Please ensure that your shipping address is accurate and complete before placing your order.

  • We are not responsible for packages lost due to incorrect or incomplete addresses provided by the customer.

6. Lost or Delayed Packages

  • If your package is lost or significantly delayed, please contact us at robsmktresearch@gmail.com.

  • We will work with the carrier to investigate and assist in resolving the issue.

7. Damaged Packages

  • If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged product and packaging.

  • We will review the claim and provide a replacement or refund if applicable.

8. Split Shipments

  • In some cases, items in your order may be shipped separately to ensure faster delivery.

  • You will receive separate tracking numbers if this applies to your order.

9. Contact Us

If you have any questions about our Shipping Policy or need help with your order, please reach out to us at:
📧 robsmktresearch@gmail.com